Home - Imperfect Excellence Coaching and Consulting

Reduce unnecessary tension, frustration, and wasted time in essential processes and create ease with effective, streamlined, and sustainable operations.

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Management Coaching

Individualized, one-on-one coaching designed to help managers go from feeling stuck and overwhelmed to grounded and energized in order to lead every team encounter with clarity and confidence.

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Team Communication & Culture Development

All teams experience interpersonal tension, unsustainable habits, or isolated and disconnected work at times. They also have the power to create a healthy functioning team by building trust, inclusion, and connection.

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Vanessa is one of the best listeners I know. Vanessa brings her unwavering curiosity to every conversation, and in so doing puts aside any sense of judgement, leaving people at ease, free to be their truest selves. I genuinely feel more balanced, more true to myself, and completely supported after even a quick phone call with Vanessa. She is such a bright light, intuitive and thoughtful leader, and welcoming advisor. I believe that anyone who gets the chance to work with Vanessa is left more inspired and balanced.

Nonprofit Program Manager, client

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I hired Vanessa as an additional resource for making the most of my first supervisory role(s). She shared excellent feedback and skill building ideas for team dynamics, employee coaching and retention, and manager strategy planning. Vanessa is great at breaking down long term organizational and performance goals, into decision points in the short term. Vanessa is especially skilled in seeking input, and translating that into strong relationships and therefore, improved business results. I recommend Vanessa's services, and would hire her again.

Retail Supervisor, client

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Vanessa puts her whole self into every project to ensure the highest quality of work is produced. If you're in need of a highly skilled, personable, and committed teammate then Vanessa is a slam dunk!

Instructional Designer, co-facilitator

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Vanessa constantly impresses me with her expertise, knowledge and resources, as well as her intuitive ability to frame things in a way that makes them "click" for me. I've learned so much that has really opened my eyes to understandings I never would have arrived at without her help. I've become a lot more confident and aware of what's possible.

Startup Marketer, client

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So much energy got unleashed during the meeting in this positive way and it would not have happened if I had been leading that alone. So, thank you, thank you, thank you!

Community Leader, co-facilitator and client

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She has a superpower of following the conversation 'thread' while allowing it to expand and include different perspectives. It's been super fun to plan sessions with her because she brings her full self to the conversations. She has a unique way of being enthusiastic about learning and also sharing her wisdom and reflections about group engagement. She finds the way forward, always, and is a role model for working collaboratively in very human ways!

Leadership Coach, co-facilitator

Hi, I'm Vanessa.

I am a former project manager and a recovering perfectionist based in West Seattle, WA.

I coach and consult with other sensitive leaders and their teams who are on a mission to serve the greater good.

I use systems theory, group process facilitation, organization and leadership development, emotional intelligence, trauma awareness, and behavioral science to empower leaders and teams to create intentional, lasting change.

Click here to learn more about me.

STEP 1: Clarity Call

In a complimentary 60-minute call we discuss your current situation, explore what success looks like, and determine how I can support you. The goal of this call is to design our alliance and lay the foundation for working together.

STEP 2: Assessment

To begin our work, we have a 90-minute strategy session to get specific about your current situation and desired future state. During this session, we identify priority areas and initial approaches based on greatest impact, timeliness, and readiness.

STEP 3: Do The Things!

The majority of our work is here, making changes towards your desired future state with various interventions, sessions, accountabilities, and support. This is where you and your team step out of comfort zones, try new ways of being and doing, experiment with change, celebrate what’s working, and learn from failures.

My services match a sort of hierarchy of needs with administrative processes at the base of the pyramid, managerial development in the middle, and team culture at the top.

Each element is highly interrelated with the others, yet the lowest levels must be examined and addressed first. It is necessary to look at admin processes before moving towards individual managerial development. And beyond that, managerial leadership must be the focus before looking to change team culture and dynamics because it is the manager who has the greatest influence in this area.

The following People Operations Consulting Services are designed to increase internal capacity, alignment, and effective action to help you lead your team with imperfect excellence to implement and sustain your mission.

Together, we build the skills, create the culture, and design the systems to help you work better together and get more good work done!

All of my services are offered virtually. The various tools I use have been tested and adapted and remain as effective in the virtual space as they are in person.

Work better, together.

People Operations Consulting Services

The Process

I offer a tailored consulting process that targets your unique barriers so you can lead your team to imperfect excellence. I'm your partner and guide through the process, bringing the tools for your situation, accountability practice, and trust building along the way.

Theory of Change

About Me

People operations support for managers and teams.

Testimonials

Aligning on administrative processes requires clear, compassionate management and the daily interactions around these tasks influence the team's culture.

Interpersonal tensions are often misdiagnosed as problems with individuals when they are actually systemic issues. Many of these systemic issues are from unclear expectations and competing priorities at the administrative or task level. Checking and establishing clarity in the foundational level of administrative processes can relieve a lot of tension in a system, not to mention save a lot of time and money!